Adam Vero, Technical Director

Microsoft Dynamics Specialist: Dynamics CRM 4.0 through 2016, MCSA:Messaging, MOS Master Instructor

I have worked in IT for over 25 years, including consultancy, systems management, support, programming and teaching. My experience includes major rollout and change projects for blue chip companies, IT management for a large law firm, systems integration to support large mergers and most recently running my own consultancy and training company.

I help clients to use IT more effectively, improve efficiency, and make better decisions by turning their business data into meaningful information. Over the last five years I have been increasingly involved in helping companies to customise CRM software to fit their business processes and help them gain valuable insight into their customer relationships, sales forecast and service performance. I provide consultancy and training services direct to clients, or on a freelance basis for other IT Services companies and Microsoft Partners on larger projects or to provide specialist training.

My technical background is in designing, building and supporting computer systems for businesses in order to help them get more out of their technology investments. This includes server and desktop operating systems, networks and applications. As well as installation of equipment and applications, I also write and deliver bespoke training courses. I have a particular focus on Microsoft Dynamics CRM software which I have been implementing since CRM 4.0 through to the most recent version renamed Dynamics 365. I was the lead author on the Microsoft Official Courseware (MOC) course 80542 "Customization and Configuration in Microsoft Dynamics CRM 2013". I am very proud to have been awarded the Microsoft Most Valuable Professional (MVP) award 4 times from 2014 to 2018 for my work with Dynamics CRM and contributions to the Dynamics community.

In my 25 years working in IT, I have gained a breadth of real-world experience that I use to help businesses get the most out of their IT systems, and to encourage staff to adopt best practices and follow approved processes in performing their roles.

Adam Vero, Managing Director, Meteor IT

Areas of specialism include:

Microsoft Dynamics CRM / Dynamics 365 implementation, upgrades, customisation and training
Training needs analysis and learning programme development
Business Analysis, business process change management
Data modelling and data migration for CRM implementations
Data visualisation, chart and dashboard design
Bespoke courseware authoring and classroom training, especially for Dynamics CRM and MS Office

My complete CV is available to download as a pdf file, so you know that "what you see is what you get" - I don't try to tailor my CV to sound more suited to a particular role.

To keep up to date why not visit my blog about Dynamics CRM, training and other IT topics, or follow @AdamVero on Twitter

Please contact Meteor IT for more information: email sales@meteorit.co.uk